Refund policy

Returns are accepted for 14 days from receiving the product.

In case of problems with the product itself, please contact us via email at info@totintor.com . We will respond as soon as possible and provide you with instructions on the procedure.

Please note that we do not process complaints if the product arrives in good condition, exactly as ordered in our shop.

Complaints for Damages:

It is crucial to report any damages you notice to our support email.

If you notice such damage, do not sign the receipt of the shipment or ask the courier to wait while you check whether the damage to the packaging has caused damage to the product itself or the loss of parts. If the product is not damaged, and all parts are in order, sign the receipt of the shipment