How to Place an Order

Below is a step-by-step guide to shopping on the ToTintor online store – from adding items to your cart to receiving your order confirmation. If you need any assistance, contact us at info@totintor.com.

1) Find Your Product

• Browse our collections: /collections
• Open the product page to view photos, descriptions, dimensions, and pricing.

2) Add to Cart

• Click Add to cart. The item will appear in your shopping cart.
• The Cart icon (top right) shows the number of items and the total value.

3) Review Your Cart

• In the cart you can update quantities or remove items.
• If you have a discount code, enter it before checkout.

4) Checkout

• Enter your contact email and shipping address.
• Select your delivery method. Shipping costs will be displayed before payment.
• After reviewing your order, click Continue to payment.

5) Payment

• Payments are made securely via card processing with SSL encryption and PCI-DSS standards.
• The total amount is reserved on your card when you place the order and charged after the order is confirmed. More details: Payment.

6) Order Confirmation

• You will automatically receive an order confirmation email with your order number.
• Once shipped, you will receive a tracking email (if available).

Frequently Asked Questions (FAQ)

Can I modify or cancel my order?
Orders can be canceled within 2 hours after being placed – please email info@totintor.com. For more details, see our Cancellation & Return Policy.

In which currency do I pay?
All payments are processed in RSD (Serbian dinar). Conversion to your local currency is done by your card provider. More info: Payment.

Is payment secure?
Yes. We use encrypted connections (SSL) and PCI-DSS standards. Card details are never stored on our system. Read more: Banca Intesa & Corvus Pay.

Need Help?

If you have any questions, please contact us:
info@totintor.com